Employee Satisfaction Surveys

For many years large organizations have surveyed their employees to determine how they feel about the organization.  This has been done through climate, opinion, satisfaction and most recently employee engagement surveys.  Now much smaller organizations see the value to pursue this channel.

The facts are clear.  With a declining labour pool for positions at all levels, there must be retention and attraction strategies in place to ensure the organization’s needs are met.  Barring technological interventions or outsourcing work, we need employees to accomplish the goals of the organization.

That the surveys are now referred to as engagement surveys is a testimonial to a human need to be respected for our ideas and recognized for our contributions. 

It is therefore very important to understand that conducting the survey is not a panacea.  It is only a collective perception of employees on a series of topics.  The real work occurs when the findings are explored with employees in feedback sessions, as well as management interpretation of many of the points.  The organization must be prepared to introduce change if necessary.

Our Survey

1. Any size organization large or small can conduct the survey;
2. There are fifteen core statements that are used a s a comparator for all surveys in the system;
3. There are an additional 99 statements that can be customized to an organization’s needs;
4. Year over year comparisons for all the survey statements as well as comparison to a broader sector base for core statements is a standard feature;
5. It is fully web-enabled;
6. The respondent numbers can be monitored during the administration to allow for intervention in order to get maximum participation.

Our price is highly competitive.

STEP 1

Contact us and add any additional statements over and above our core 15 statements.

STEP 2

Advise employees (see attached draft note) that you will be requesting them to complete an anonymous survey by an outside resource to determine how they collectively feel about the company.

STEP 3

Provide access to a desktop computer in a private location for all employees to utilize (not at home).

STEP 4

Determine the time horizon you wish to consider to have the survey completed and contact us two days prior to the end to determine if there has to be further promotion to have enough completed.

STEP 5

Access the results and begin plans for feedback and remedial steps if any.